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Our Services:

Hi, this is Roberta, VP and Care Coordinator for TLC Homecare LLC. I just wanted to take the time to give everyone a little background on the agency and services that we provide;

TLC is located in Naugatuck CT, but we serve all of CT, with a focus on New Haven, Litchfield and Hartford Counties, we provide Fairfield County with services as well.

We provide our elderly and disabled clients with private-duty caregivers ranging from companions, homemakers, CNA's, PCA's, Live-in Aides, New Mother's Helpers and now ,Housekeepers. At the time of initial contact, usually a telephone converatiion, I will ask a few questions just to get some background on the client. I will then set up a time for myself to come out and meet with the client and thier immediate family, usually a son, daughter, spouse or grandchild, to get a first hand look at what type of services are needed, how many hours, and the cost of services. We do not require a contract to be signed and all services are on an as needed basis,meaning they can be changed, altered or cancelled at anytime by the client or thier family.

All of the caregivers will be screened as well as bonded and insured prior to being placed in a clients home. Most of my caregivers have been on y team for over a year and I have been very pleased with thier performance.

I handle all initial contacts, intakes and scheduling. We offer care services 24hrs a day, 7 days a week, including Holidays, with 24 hr on call staff available at all times.

 

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